The InstallFlow experience
One connected scheduling process for the store, the installer and the customer.
Find your flowYOUR NEXT INSTALLATION
Try it: select October 14 or 21.Both workdays will be reserved together.
Every handoff has a home
Start as soon as the order is ready to schedule. Add customer and installer details, flooring type, address, expected material arrival, duration and notes. Your store chooses how much buffer to allow after material arrival.
The store sets the starting point.The assigned installer receives a private availability link. They use a full calendar to offer start dates and can adjust the installation duration. Available windows must fit the job and avoid weekend spillover.
Customers only see dates the installer has offered.The customer receives their own booking link once availability is ready. They choose an offered start date and see the full installation window before confirming. No login, app download or calendar account is required.
A two-day installation looks like a two-day installation.Once a date is confirmed, selection reminders stop. Confirmation and preparation messages take over, with your store’s preparation instructions and upcoming installation details.
The right message follows the current stage.Review overdue responses, approaching installations and material risks from your store workspace. If plans change, your team can restart scheduling and work through the installer-first sequence again.
The software follows up. Your store makes the decisions.Your store, in sync
Switch between day, week and month. Move through dates and see the installation windows your team is coordinating.
Invite staff into your store. Choose who manages scheduling and who has view-only access. Keep ownership of settings and employee permissions.
Separate installer and customer sections with search and sorting help your staff find the right booking page quickly.
Set material buffers, preparation instructions, email templates and store colours in one shared workspace.
The practical details
Flooring retailers and showroom teams coordinating installation after a customer has chosen their floor. It gives the store, installer and customer a clear scheduling process, without asking the store to chase every reply.
No. Installers receive a private link to share availability, and customers receive their own link to choose an offered start date. Store employees have individual accounts for the shared workspace.
Yes. Scheduling starts from the expected material arrival date plus the buffer your store chooses. If material receipt is still outstanding close to the installation, the job is flagged for your team to review.
Your store or installer sets the duration. The date picker shows the complete installation window and only offers starts that fit the required consecutive weekdays. A multi-day job cannot spill into the weekend.
Installer availability reminders stop when dates are submitted. Customer selection reminders stop once a date is confirmed. The workflow then moves to confirmation and preparation reminders.
Yes. Invite employees to the same store and give them staff or view-only access. Your team sees shared jobs and the same installation calendar; the owner manages employees and store settings.
InstallFlow focuses on the handoff after the sale: availability, date selection, reminders and installation coordination. Keep your existing sales process and add a job when the order is ready to schedule.
The initial service uses email for scheduling links, confirmations and reminders. Text messaging is not included in the initial offering.
Your team reviews the affected job and decides whether to restart scheduling. InstallFlow requests new installer availability before offering replacement dates to the customer, keeping the store in control.
Tell us about your store and installation volume. We will help you choose the right starting point, confirm pricing and walk through how your team can use InstallFlow.
A better finish starts here
Give your team more time for customers and fewer dates to chase.